DigiTrends Your source for Chinese digital insights

15Jan/100

Reactions To “The Google News”

I think everybody is discussing this news, and if you haven't read the statement yet, here's the link; looking beyond the blurb, while Google's future in China may hang in the balance, one of the important factors which may effect it, the voice and attitude of Chinese netizens, continues to grow noisier. Below are some individual reactions from sites such as China Smack and Sina.

Will the 26% of Chinese Google users, 800 staff workers and a damaged front for all future western investment effect China's decision in sacking Google from China? Is there room for compromise, or is a browse to Baidu.com and a Chinese monopolized "intranet" now a step closer?

Python, a member of China Smack offered his opinions:

In reference to cyber attacks in China, which Google cited as a primary reason for potential withdrawal:

Yes, cyber attacks exist in China and some originated from this country, but Google is not the only victim and even its major opponent Baidu recently got DNS hijacked by the so-called “Iranian Cyber Army”.

With regards to hacked Gmail accounts:

Isn’t it Google’s responsibility to utilize all its technical might to protect users’, including human rights activists’, privacy? Saying “we will retreat because some of our users’ email accounts were "monitored” is like admitting their own disadvantage in technical strength and persuading users to switch to other companies.

Questioning the fault of the individual:

I fail to see why compromise of some users’ computers due to their own lack of sense in internet security is a fault of Google itself: anyone using ANY email system could be hacked if the user acts like a security newbie, and it doesn’t matter where the login portal pages are hosted (I remember Google doesn’t have a data center in China).

Xiang Ligang broadcasted his opinions from his popular blog on Sina, positioning Google's announcement as a 'kind of psychological warfare', which he believes is unlikely to be implemented, as both Google and Chinese netizens will lose. He further added that he expects most netizens will soon forget the incident, remembering the issue occasionally, like "ripples on a pool of water".

Ligang believes Google's admission and operation as a search engine, not a media outlet, struck the biggest chord of dissonance between the government and Google, and this continued issue has led to their statement. His opinion underlines Google as a company struggling to bare the burden of media scrutiny: "under the media exposure in the Anti-Pornography campaign, Google could barely handle the situation and had to change its leadership in China. Even in such a situation, Google has been facing the pressure of taking on more management responsibilities [from the government]".

He ultimately voices the opinion that Google's mistakes in China, such as the online book issue leading to last year's copyright lawsuit from the Writer's society, reflects a western company struggling to understand Chinese law and custom: "For Chinese people, we think these things from different angles and we will understand various levels’ [social classes'] feeling, but for Americans, it is difficult to accept [understand]."

Ligang cannot envision Google leaving the Chinese market due to the sheer market potential and size of disruption to their global plans: 'Losing the Chinese market will be a major blow to Google’s global strategy and will also affect its future strategic layout [of the global market]. In the long run, its mobile phone [Nexus One], mobile operating system [Android] and other related services will face a big problem.'

Faced with a future without Google, Ligang believes "the majority of internet users will not be affected much:. On the other hand, he reiterates that once China's door closes, there may be no way back for Google's search in China, with the potential knock-on effect in other digital business areas: "[If Google Leave], the result will be that Chinese [companies] become increasingly powerful [have more future market share] in search engines and 3G businesses. Think about it, the day when Google wants to re-enter the Chinese market, it will be completely uncompetitive. And if they adopt such a confrontational action [quitting the Chinese market], it’s hard to say how the cooperation between Android and Chinese enterprises will be affected."

Finally, below are some individual Chinese netizen reactions which were translated by China Smack. They reveal a resounding support for Google's move and strong fear for an anti-Google outcome (read with a pinch of salt - despite the strong support below, EastSouthWestNorth recently revealed a poll showing 70% of Chinese netizens "Don't think the government should make any concessions to Google"):

服部半藏:

"Now this a big company’s behavior!! In the future I will definitely buy a Google mobile phone to show my approval!! (But it needs to be a bit cheaper)."

月色朦胧:

"At the time, it was on Google that I/we searched and found Sexy Photos Gate. We cannot not have Google. : (

小姐侬好:

What use are the [Chinese] netizen masses…American government…hurry and help/support Google…

東京タワー:

2 possible outcomes: more freedom or no freedom downloading

白兔先生:

Over the past 5 years, I’ve personally always used Google~The name “谷歌” [gu ge] is too “2″ [sha, "stupid"].

Root:

Baidu is a puppet downloading, Google finally rises up/stands up! downloading

毛豆子:

NND (Expletive), no matter who you are, the moment you come to the Celestial Kingdom, you will be castrated.

燃烧の酒精:

When searching for AV girls, I will think of Baidu Baike, but for normal things, I look to Google.

今天不下作:

For this, Google must be supported, fuck, in the future I won’t use Baidu anymore!

RR拖拉机:

I definitely support Google, definitely do not lower your head [bow, give in] to the Celestial Kingdom [Chinese government].

坏掉的鼠標:

iGoogle is my homepage.
Google Reader is my newspaper.
Google Documents is my document editor (and furthermore just today it began to accept any file format for upload).
Google Voice is my communication tool.

Without Google, how do I survive? downloading

Ru.J:

downloading
Shut it down.
TG [The government] already does whatever it wants.
Entering email boxes, deleting the account owners’ emails…
is tantamount to
entering someone else’s company and kicking out the old customers.
They [the company] can no longer do business,
so of course they will want to leave.
I ding you Google.

Your name will go down in history downloading

Sources:

China Smack: http://www.chinasmack.com/stories/google-threatens-leaving-china-chinese-reactions/

Sina: http://blog.sina.com.cn/s/blog_5854ac960100g5p3.html?tj=1

Tagged as: No Comments
13Jan/100

Google quitting China?

It is indeed shocking but Google has just said it might discontinue its operations in China after cyber attacks have been launched recently against Chinese human rights activists. It has also decided to stop filtering search results on its engine which would certainly be an issue with the Chinese government. Apart from itself, Google has also said many other companies have also been similarly attacked and they are taking steps to inform these companies.

Would Google really quit China? Can they afford to lose such a big market? What would it be like to have a Google-less China? What would it mean to Baidu to lose its closest competitor in search? While we await further news with bated breath, here are two official posts from Google on the above. Kindly note that the links below are not working due to limited access of my IP location.

A new approach to China
1/12/2010 03:00:00 PM

Like many other well-known organizations, we face cyber attacks of varying degrees on a regular basis. In mid-December, we detected a highly sophisticated and targeted attack on our corporate infrastructure originating from China that resulted in the theft of intellectual property from Google. However, it soon became clear that what at first appeared to be solely a security incident--albeit a significant one--was something quite different.
First, this attack was not just on Google. As part of our investigation we have discovered that at least twenty other large companies from a wide range of businesses--including the Internet, finance, technology, media and chemical sectors--have been similarly targeted. We are currently in the process of notifying those companies, and we are also working with the relevant U.S. authorities.

Second, we have evidence to suggest that a primary goal of the attackers was accessing the Gmail accounts of Chinese human rights activists. Based on our investigation to date we believe their attack did not achieve that objective. Only two Gmail accounts appear to have been accessed, and that activity was limited to account information (such as the date the account was created) and subject line, rather than the content of emails themselves.

Third, as part of this investigation but independent of the attack on Google, we have discovered that the accounts of dozens of U.S.-, China- and Europe-based Gmail users who are advocates of human rights in China appear to have been routinely accessed by third parties. These accounts have not been accessed through any security breach at Google, but most likely via phishing scams or malware placed on the users' computers.

We have already used information gained from this attack to make infrastructure and architectural improvements that enhance security for Google and for our users. In terms of individual users, we would advise people to deploy reputable anti-virus and anti-spyware programs on their computers, to install patches for their operating systems and to update their web browsers. Always be cautious when clicking on links appearing in instant messages and emails, or when asked to share personal information like passwords online. You can read more here about our cyber-security recommendations. People wanting to learn more about these kinds of attacks can read this U.S. government report (PDF), Nart Villeneuve's blog and this presentation on the GhostNet spying incident.

We have taken the unusual step of sharing information about these attacks with a broad audience not just because of the security and human rights implications of what we have unearthed, but also because this information goes to the heart of a much bigger global debate about freedom of speech. In the last two decades, China's economic reform programs and its citizens' entrepreneurial flair have lifted hundreds of millions of Chinese people out of poverty. Indeed, this great nation is at the heart of much economic progress and development in the world today.

We launched Google.cn in January 2006 in the belief that the benefits of increased access to information for people in China and a more open Internet outweighed our discomfort in agreeing to censor some results. At the time we made clear that "we will carefully monitor conditions in China, including new laws and other restrictions on our services. If we determine that we are unable to achieve the objectives outlined we will not hesitate to reconsider our approach to China."

These attacks and the surveillance they have uncovered--combined with the attempts over the past year to further limit free speech on the web--have led us to conclude that we should review the feasibility of our business operations in China. We have decided we are no longer willing to continue censoring our results on Google.cn, and so over the next few weeks we will be discussing with the Chinese government the basis on which we could operate an unfiltered search engine within the law, if at all. We recognize that this may well mean having to shut down Google.cn, and potentially our offices in China.

The decision to review our business operations in China has been incredibly hard, and we know that it will have potentially far-reaching consequences. We want to make clear that this move was driven by our executives in the United States, without the knowledge or involvement of our employees in China who have worked incredibly hard to make Google.cn the success it is today. We are committed to working responsibly to resolve the very difficult issues raised.

Posted by David Drummond, SVP, Corporate Development and Chief Legal Officer

The follow up post below.


Keeping your data safe

Tuesday, January 12, 2010 at 3:00 PM

Many corporations and consumers regularly come under cyber attack, and Google is no exception. We recently detected a cyber attack targeting our infrastructure and that of at least 20 other publicly listed companies. This incident was particularly notable for its high degree of sophistication. We believe Google Apps and related customer data were not affected by this incident. Please read more about our public response on the Official Google Blog.

This attack may understandably raise some questions, so we wanted to take this opportunity to share some additional information and assure you that Google is introducing additional security measures to help ensure the safety of your data.

This was not an assault on cloud computing. It was an attack on the technology infrastructure of major corporations in sectors as diverse as finance, technology, media, and chemical. The route the attackers used was malicious software used to infect personal computers. Any computer connected to the Internet can fall victim to such attacks. While some intellectual property on our corporate network was compromised, we believe our customer cloud-based data remains secure.

While any company can be subject to such an attack, those who use our cloud services benefit from our data security capabilities. At Google, we invest massive amounts of time and money in security. Nothing is more important to us. Our response to this attack shows that we are dedicated to protecting the businesses and users who have entrusted us with their sensitive email and document information. We are telling you this because we are committed to transparency, accountability, and maintaining your trust.

Posted by Dave Girouard, President, Google Enterprise